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Table 4 Comparison of PSQ-18 scales by mentalization training (in the total sample, females, and males)

From: Measuring patient satisfaction in an outpatient psychiatric clinic. What factors play a role?

Measurement variable

Class variable

n

Mean

Median

Min

Max

sd

95% CI for mean

p-value

Total sample

 GS

Mentalization training = No

90

4.03

4.00

2.00

5.00

0.81

(3.86, 4.2)

0.439

Mentalization training = Yes

67

3.91

4.00

1.00

5.00

0.88

(3.7, 4.12)

 

 TQ

Mentalization training = No

90

4.09

4.00

2.50

5.00

0.64

(3.96, 4.22)

0.443

Mentalization training = Yes

67

3.98

4.00

1.75

5.00

0.68

(3.82, 4.15)

 

 IM

Mentalization training = No

90

4.21

4.00

2.50

5.00

0.66

(4.07, 4.34)

0.366

Mentalization training = Yes

67

4.13

4.00

2.00

5.00

0.59

(3.98, 4.27)

 

 Co

Mentalization training = No

90

4.15

4.00

2.00

5.00

0.69

(4.01, 4.29)

0.086

Mentalization training = Yes

67

3.99

4.00

1.50

5.00

0.62

(3.83, 4.14)

 

 FA

Mentalization training = No

90

3.65

4.00

1.00

5.00

0.98

(3.45, 3.85)

0.471

Mentalization training = Yes

67

3.54

3.50

1.00

5.00

0.91

(3.32, 3.77)

 

 TS

Mentalization training = No

90

3.96

4.00

2.00

5.00

0.80

(3.79, 4.13)

0.135

Mentalization training = Yes

67

3.77

4.00

1.50

5.00

0.76

(3.58, 3.95)

 

 AC

Mentalization training = No

90

3.81

3.75

2.00

5.00

0.68

(3.67, 3.96)

0.186

Mentalization training = Yes

67

3.68

3.75

2.00

4.75

0.63

(3.53, 3.83)

 
  1. GS general satisfaction, TQ technical quality, IM interpersonal manner, CO communication, FS financial aspects, TS time spent, AC accessibility and convenience